About SethTech.ca
Taking a moment to let you know what we're all about.
Taking a moment to let you know what we're all about.
Hello neighbors in Westlock and Barrhead Counties!
At SethTech.ca, we're not some big, faceless corporation. We're locally-owned and operated, just like many of your favorite businesses around here. We take a lot of pride in serving our neighbors; because we are your neighbors! We live here, we understand the unique needs of our community, and we're committed to providing top-notch, personal service that you can truly rely on.
Now, what exactly do we do? In a nutshell, we bring expert tech support right to your doorstep. Forget about having to unplug all those confusing wires, lug your heavy computer into a shop, and then wait who-knows-how-long to get it back. We make it easy with our on-site tech support in three simple steps:
Book a Visit: You can hop onto our website and use our online booking system to schedule an appointment at a time that works best for you. No more playing phone tag or trying to fit your schedule into someone else's.
We Come to You: That's right, we hit the road and come directly to your home or business. No need to stress about disassembling your setup or shipping anything off. We bring the expertise and the tools right where you need them most.
Get Solutions Fast: We know your time is valuable, so our technicians aim to diagnose and resolve most issues right on the first visit. Our goal is to get you back up and running quickly, so you can get back to the things that really matter.
You might be wondering, "Okay, Seth, that sounds pretty good, but why should I choose SethTech.ca over everyone else?" Well, let me tell you:
We Are Mobile: I mentioned this already, but it's worth repeating! The convenience of having us come to you cannot be overstated. It saves you time, effort, and the potential headache of disconnecting and reconnecting everything.
We Are Responsive: When you have a tech issue, especially an urgent one, you want help fast. We pride ourselves on our fast and dependable service. Whether it's troubleshooting a frustrating problem or optimizing your home network, we're dedicated to getting you back up and running quickly.
We Are Affordable: We firmly believe that quality IT services shouldn't break the bank. We strive to offer reasonable rates, making it easier for you to stay connected and secure without emptying your wallet.
We Are Local: Being a locally-owned business means we're invested in our community. We're not just here to do a job; we're here to build relationships and provide ongoing support to our neighbors.
We Are Customer FIRST: This isn't just a catchy slogan; it's how we operate. Your satisfaction is our top priority. We're not happy unless you're happy. That's why we go the extra mile to listen to your specific needs and follow up after the job is done to ensure everything meets your expectations.
Now, let's talk about the services we offer. We've got a wide range of expertise to cover just about any tech hurdle you might encounter:
Device & Network Setup: Getting new technology up and running can be a real headache. We can expertly handle the installation and configuration of your desktops and laptops, ensuring everything works together seamlessly. We also specialize in setting up secure and reliable Wi-Fi networks for your home or business, including router installation and optimization. And if you're diving into the world of smart home devices like thermostats, lights, and security cameras, we can help with the integration and setup, making sure they're properly connected, secure, and easy to use.
Troubleshooting & Repair: Is your computer acting like it's stuck in slow motion? Are you constantly battling Wi-Fi dead zones? Our troubleshooting and repair services are here to help. We can perform performance diagnosis to identify and fix issues like slow start-up times and application crashes. We're also experts at tackling network issues, ensuring your devices stay reliably connected.
Security & Performance Optimization: In today's digital world, security is paramount. Our security and optimization services include virus and malware removal, thoroughly scanning and eliminating those nasty threats. We also offer system cleanup, removing unnecessary files and programs to boost your device's speed and performance. And for an overall performance boost, we can implement tailored solutions, including software updates and system tweaks. We can even help with installing, inspecting, or updating your antivirus software and setting up firewalls and network protection.
Data Backup & Recovery: Losing precious photos, important documents, or critical business files is a nightmare. Our data backup and recovery services are designed to prevent that. We can help you set up reliable backup solutions, so your information is always safe. And if the unthinkable happens and you lose data due to accidental deletion or a device malfunction, our data recovery services utilize specialized tools to attempt retrieval. Please keep in mind though, data recovery is never guaranteed. For data recovery emergencies, don't hesitate to contact us for emergency rates.
Regular Maintenance: Just like your car needs regular checkups, so do your computers and other devices. Our regular maintenance service helps keep everything running smoothly. This includes computer cleaning to remove dust and check for overheating, routine system checkups to ensure everything is up-to-date and performing well, software updates to prevent vulnerabilities, and performance optimization to keep your devices efficient. We recommend regular maintenance at least once a year.
Creative Content: For our business clients or anyone with personal projects, we offer creative content services to help streamline tasks and build unique content. This includes content creation, providing high-quality text and media, creative design services for custom artwork, logos, and promotional materials, basic website creation for individuals, community groups, or businesses, and even the creation of impactful audio ads for podcasts or radio.
Custom Consulting: Sometimes you just need a little expert advice. Our custom consulting services provide you with personalized recommendations tailored to your specific needs. Whether you're looking for device recommendations for upgrades, help with smart home optimization for a seamless experience, or expert advice on networking solutions for better connectivity, we're here to guide you.
And speaking of making things easy, have you considered our Rent a Computer program? If you don't want the hassle and cost of buying and maintaining a computer, we've got you covered! Our rental service is convenient, affordable, and hassle-free. It's perfect for seniors, students, remote workers, small businesses, or anyone who wants to stay up-to-date without a long-term commitment.
Here are some of the benefits of renting with us:
Affordable Plans: With delivery, installation, and scheduled maintenance included!
Regular Maintenance: We take care of the upkeep, so your device is always in top shape.
Basic Remote Assistance: Get help remotely if your computer isn't working properly.
Scheduled Replacement: We'll provide timely replacements when your device is nearing the end of its lifespan.
Delivery and Installation: We'll even deliver and set up the computer for you!
Getting started is easy. Just Book a Visit and select 'Computer Rental Enrollment'. We'll reach out to confirm the details and discuss your specific needs. We have different computer rental packages to suit various needs, from basic tasks like web browsing and email with our Basic plan, to more demanding multitasking with our Advanced plan, and even high-performance needs with dual monitors included in our Performance plan.
Now, you probably have some questions! We even have a Frequently Asked Questions page. Let's run through some of the highlights:
We proudly serve Westlock County and Barrhead County in Alberta. If you're not sure if we cover your specific location, just reach out, and we'll let you know.
Our mobile tech support is super simple. You book a visit, and we come to you. No need to lug your equipment anywhere.
We support a wide range of devices, including desktops, laptops, Wi-Fi and network equipment, smart home devices, home entertainment systems, printers, scanners, and more. If you have a specific device in mind, just shoot us an email to double-check.
Our troubleshooting service covers diagnosing and fixing all sorts of issues, from slow performance and Wi-Fi problems to software glitches, printer malfunctions, and even virus or malware infections. We'll do our best to fix it on-site, and if it's a more complex issue, we'll discuss your options.
Yes, we absolutely offer regular computer maintenance services to keep your devices running smoothly! Just book a visit under the 'Regular Maintenance' category.
Our consulting services are tailored to you. Whether you want to upgrade your computer, boost your Wi-Fi, or optimize your smart home, we offer personalized advice that fits your needs and budget.
We can definitely help with data recovery. We use specialized tools to try and retrieve lost files, and we can also help you set up backup systems to prevent future data loss. For emergency data recovery needs, contact us for emergency rates.
The length of a service appointment depends on the issue. Some might take longer than one visit, especially if replacement parts are needed. For complex issues, it's always best to contact us beforehand or provide detailed notes when you book.
Our security measures include virus and malware removal, antivirus software installation/updates, firewalls, network protection, and system cleanups. We also offer advice on keeping your devices secure.
We're happy to help with smart home setup, ensuring your devices are connected, secure, and easy to use.
Booking a service is easy! Just use our online booking form anytime.
Looking back at how SethTech.ca came to be, it all started with a simple idea: to bring reliable and affordable IT support to our friends and neighbors.
Our core principles are built on being customer-focused, acting with integrity, providing reliable service, offering personalized solutions, and earning your trust. We've been busy helping folks with everything from simple Wi-Fi fixes to setting up entire smart home systems and getting businesses back online quickly.
So, whether you're dealing with a frustrating tech problem, need help setting up new devices, want to explore the world of smart home technology, or are simply looking for a reliable partner for your ongoing business IT needs, remember SethTech.ca. We're just a click or a call away.
I look forward to helping you get the most out of technology!
Seth