The Westlock and Barrhead region is home to an economy spanning key sectors such as Agriculture, Accommodations, Food & Beverage, Construction, Retail and Service, Professional, Scientific & Technical Services, and Industrial. Businesses in these sectors, whether established in a downtown core, along highways, or operating as home-based businesses, depend on functional IT infrastructure to thrive.

We provide on-site professional technology services. Our approach brings expert tech support directly to your business location. This presence is crucial in a community where supporting local businesses is valued and has a positive impact on the local economy. 

Solutions Tailored for Local Business

We offer a comprehensive range of IT services designed to meet the unique needs of businesses operating in Westlock and Barrhead Counties. Our services aim to help streamline tasks, improve connectivity and performance, safeguard data, and ensure your technology runs smoothly and securely.

• Device & Network Setup: We provide expert installation and configuration of technology at your business location. This includes setting up desktops and laptops, and crucially, establishing secure and reliable Wi-Fi networks. We can assist with router installation and optimization, and advise on improving your overall network setup.

• Troubleshooting & Repair: Minimize operational downtime with our on-site troubleshooting and repair services. We diagnose and resolve common business IT issues, including slow computer performance, application crashes, critical network and Wi-Fi connectivity problems, software glitches, and issues with printers or other peripherals. We also address virus and malware infections that can compromise business systems. Emergency rates may apply for urgent critical issues.

• Security & Performance Optimization: Protecting your business data and maintaining system efficiency is vital. Our services include scanning for and removing viruses and malware, performing system cleanups to enhance speed and performance, and applying software updates and system tweaks for performance boosts. We assist with installing and updating antivirus software, setting up firewalls, implementing network protection, and providing advice on keeping your devices secure.

• Data Backup & Recovery: Safeguard your valuable business information from loss due to device malfunction or accidental deletion. We help set up reliable automatic backup systems to ensure your critical files are protected. In cases of data loss, we utilize specialized tools for attempted data retrieval, although recovery is not guaranteed. Emergency rates are available for critical data loss situations.

• Regular Maintenance: Proactive maintenance is key to preventing costly business interruptions. Our regular maintenance service helps keep your business computers and devices running smoothly, efficiently, and securely. This includes routine system checkups, software updates to address vulnerabilities, performance optimization, and physical computer cleaning. Regular maintenance enhances security and extends the lifespan of your business equipment.

• Creative Content: Enhance your business's marketing and presence. We offer creative content services, including content creation for high-quality text and media, custom design services for artwork, logos, and promotional materials, basic website creation for businesses, and impactful audio ads for podcasts or radio.

• Custom Consulting: Obtain personalized expert advice tailored to your specific business technology needs. We provide device recommendations for upgrades or new equipment and offer expert advice on networking solutions for improved connectivity and performance across your business operations.

Computer Rentals for Business Flexibility 

Our Computer Rental program offers a flexible and affordable option for businesses to access necessary hardware without significant upfront investment or long-term commitment.

• Affordable Plans: Rental plans start at competitive monthly rates.

• Convenience: We handle the delivery and installation of rental devices at your business location.

• Included Maintenance: Regular maintenance is included with the rental.

• Support: Basic remote assistance is provided for equipment issues. On-site support is available for an additional fee.

• Business Packages: Special packages and bulk discounts are available for business clients. A refundable deposit may be required for businesses renting multiple computers or requiring custom packages.

This program is particularly beneficial for small businesses and those looking to manage hardware costs. 

Getting Started 

To access our business technology services, we offer several convenient options:

• Book a Service: For standard service requests, such as Device Setup, Troubleshooting, Security Optimization, Data Backup & Recovery, or Regular Maintenance, the online booking system is recommended for scheduling and obtaining time/price estimates.

• Request a Quote or Consultation: For Creative Content services, Custom Consulting, Business Computer Rentals (especially for custom or bulk needs), or if you have complex requirements, please contact us to request a quote or consultation.

• Emergency Support: For critical issues requiring immediate attention, please call us for emergency rates. You may also check the online booking system first for potential immediate availability.